At Einstein & Friends, we want you to be completely satisfied with your purchase. If you're not happy with your order, we’re here to help!

Returns

📦 You may return unused and unopened items within 30 days of delivery for a refund or exchange.
✔️ Items must be in their original packaging and in new condition.
✔️ Customers are responsible for return shipping costs unless the item is defective or incorrect.
✔️ A receipt or proof of purchase is required for all returns.

Refunds

💳 Once we receive and inspect your return, we will notify you about the approval status.
✔️ Approved refunds will be processed within 5-7 business days to your original payment method.
✔️ Shipping fees are non-refundable, except in cases of defective or incorrect items.

Exchanges

🔄 We only replace items if they are defective or damaged. If you need an exchange, please contact us at info@einsteinandfriends.com

Non-Returnable Items

🚫 Digital products, downloadable content, and gift cards cannot be returned or refunded.

How to Initiate a Return

📩 Contact us at info@einsteinandfriends.com with your order number and reason for return.
📦 We will provide return instructions and shipping details.

By placing an order, you agree to this Return & Refund Policy, which complies with Google Merchant Center guidelines.

For further assistance, please reach out to our customer support team at info@einsteinandfriends.com! 💙

Delivery within 3-5 business days. 📦
A $10.85 Priority Mail flat fee will be added at checkout.